Laboratory and specimen courier services
Keep specimen pickups aligned with the work inside your lab.
Keep local specimen pickups moving toward your laboratory’s receiving deadline. MOVE plans collection routes around site readiness, lab cutoffs and documented handoffs, with a clear process for urgent requests.
HIPAA-trained couriers
Bloodborne-pathogen training
Insured couriers
Electronic proof of delivery
Protect the collection schedule
Build a pickup routine your sites can work around.
Collection teams need to know when materials must be ready and how changes are communicated. A defined local route helps connect those expectations with the laboratory’s receiving window.
Coordinate repeat pickups across collection sites.
Give dispatch clear instructions for missed readiness or access issues.
Where MOVE fits
Local service built around your daily work.
Discuss scheduled pickups, urgent requests or a multi-stop route. The right arrangement depends on the material, timing and receiving requirements.
Routine specimen routes
Plan local collections from clinics and draw sites around ready times, receiving cutoffs and expected stop duration.
Time-sensitive requests
Review urgent pickup and delivery needs against route availability, material requirements and the requested receiving deadline.
Collection-site replenishment
Coordinate delivery of approved laboratory supplies and collection materials alongside a defined local service plan.
Accountability at each stop
Make the delivery record support the laboratory workflow.
Identify what must be checked at collection and who receives the material at the lab. Document the agreed handoffs and raise discrepancies through the established escalation process.
Keep pickup and completion events connected to the delivery.
Make exceptions visible instead of treating them as routine completion.
How it works
From your request to their doorstep.
One clear process for local medical delivery. Our proprietary platform connects every update while our couriers take care of each handoff.
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Step 1
Book your local delivery online.
Enter the local pickup, destination and handling details. Give the team what it needs to plan the delivery.
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Step 2
The right courier. A clear pickup plan.
MOVE coordinates the driver, timing and instructions so the handoff starts with shared expectations.
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Step 3
See progress. Prepare for the arrival.
Follow your local delivery in our customer portal and keep the receiving team informed as the courier approaches.
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Step 4
A confirmed handoff. A record to keep.
The courier completes the agreed handoff. Electronic proof helps your team verify the delivery and close the loop.
Questions, answered
Laboratory courier questions
Can multiple collection sites share a route?
Yes. Share all locations, ready times and laboratory deadlines. The sequence and pickup windows are reviewed before the route is confirmed.
Who determines specimen packaging requirements?
The shipping organization must identify the material and applicable preparation requirements. Packaging, labeling, handling and acceptance procedures must be confirmed for the particular service; courier pickup is not a substitute for proper preparation.
Can I request an urgent specimen pickup?
Send the exact locations, ready time, receiving deadline and handling needs. Dispatch availability and feasibility must be confirmed for that request.
How are collection exceptions handled?
Define the contact and escalation process during setup. Incomplete preparation, access issues or receiving changes should be raised for direction rather than silently treated as a normal handoff.
Ready when you are
Plan a collection route around your lab.
Send your collection sites, ready times and receiving cutoffs. We’ll review the route and handling needs.