About MOVE Deliveries
Your reputation travels
with every delivery.
You’ve earned your patients’ and customers’ trust. Your courier should help protect it. MOVE connects healthcare teams with local same-day delivery, live tracking and Secure Chain of Custody.
Your care. Our responsibility.
Your team delivers care.
We help you keep it moving.
From the pharmacy counter to the clinic, every pickup and recipient interaction reflects on your organization. We treat delivery as part of your care experience—not an isolated task.
Our role is simple: connect the people, instructions and information that keep medications, specimens and supplies moving locally.
Where does delivery create extra work for your team?
- Chasing a status instead of helping a patient.
- Re-explaining receiving instructions at each stop.
- Looking for the completion record after delivery.
That’s the conversation we start with.
Keep your schedule on your side.
Your team has a day to run. Not a courier to chase.
One late pickup can leave a patient waiting, a receiving team guessing and your staff rearranging the afternoon. You’ve got enough to manage without delivery becoming another job on your list. The time you agree on should mean something—and the people waiting should know what to expect.
MOVE builds the pickup plan around when your package is ready, how the courier gets in and when the recipient can receive it. We work to the agreed timing and tell you when something changes. Less last-minute scrambling. More room for your team to get on with the work people count on you for.
Answers that move your day forward.
You shouldn’t have to chase a courier for an answer.
“Where is it?” should not turn into three calls and an unanswered message. When someone is waiting on a prescription, a specimen pickup or supplies, your team needs a clear answer—not a vague update that leaves you doing the explaining. You have better things to do than piece together the story of a delivery.
With MOVE, live tracking and delivery updates keep progress visible through our proprietary platform. Our team listens to your instructions and explains changes in plain language: what happened, what it means and what comes next. You can give the right people useful information, make the next decision and get back to your day.
Built to earn your trust
Confidence in the process.
Not just a promise.
You should be able to understand who is handling the delivery, what happens next and which records your team can rely on.
People prepared for healthcare.
Background checks, HIPAA training and insurance are part of the courier conversation. Ask for the details that apply to your service.
Screening · Training · Insurance
A plan that fits your team.
Your ready time, receiving window, access and handling instructions shape the delivery—not just the distance between two addresses.
Readiness · Timing · Site instructions
Visibility you can use.
Our proprietary platform connects delivery status and updates, so your team can follow progress and prepare for arrival.
Live tracking · Delivery updates
Secure Chain of Custody.
Connect pickup, recipient and completion records. Agree on the proof your team needs before the delivery begins.
Pickup · Recipient · Proof of delivery
Care doesn’t stop at the counter.
Your delivery is more than a box. There’s a person waiting.
A hurried greeting. A package passed over without listening. Those small moments can leave someone feeling like an inconvenience—and put your organization’s name on an experience you would never choose. Your patients and customers deserve more than a parcel at the door. They deserve to be treated like people.
Our drivers bring patience, courtesy and respect to the final interaction. That means listening, following receiving instructions, handling the package carefully and giving someone time to respond. Whether it’s a busy clinic or a person at home, we want the delivery to reflect the care your team put into it. Because the way it arrives matters, too.
No spin. No guessing games.
You need the truth—not a promise that falls apart.
An easy “yes” is not much help when the timing cannot work or a handling requirement has been missed. Your team needs the real picture before it makes a commitment. What can be done? What needs to be agreed? What happens if the plan changes? Straight answers help you make the right call.
MOVE is upfront about timing, service scope and the instructions a delivery needs. We ask the questions that matter before the work begins, rather than gloss over the awkward details. If something goes wrong, we explain it plainly, own our part and work through the next step with you. Trust is built by telling you what you need to know—not just what you want to hear.
How it works
From your request to their doorstep.
Your team sets the need. MOVE helps confirm the plan, coordinate the courier and document delivery completion through our proprietary platform.
- Request
Step 1
Share the route.
Confirm the service.Send the local addresses, package-ready time and receiving deadline.
- Dispatch
Step 2
The right courier. A
clear pickup plan.MOVE coordinates the driver, timing and instructions so pickup starts with shared expectations.
- Track
Step 3
See progress.
Prepare for the arrival.Follow your local delivery in our customer portal and keep the receiving team informed as the courier approaches.
- Deliver
Step 4
A confirmed delivery.
A record to keep.The courier follows the agreed receiving instructions. Electronic proof helps your team verify the delivery and close the loop.
Care at the source. Care at the doorstep.
Connected through our proprietary platform
The last mile should reflect the care that came before it.
The receiving team has a schedule. The recipient has instructions. Your staff needs to know what happened. Our proprietary platform connects delivery status, live tracking and completion records, so your team can follow the delivery and prepare for the next step.
- Follow delivery progress through live tracking and status updates.
- Keep pickup and receiving instructions connected to the delivery.
- Access Secure Chain of Custody and electronic proof of delivery.
Make an informed choice
Choose a partner.
With the right questions.
The Medical Courier Buyer Scorecard
Compare local fit, Secure Chain of Custody, delivery visibility and commercial scope—before choosing a courier.
Open the Buyer ScorecardFree to read. No email required.
Before you get started
What does MOVE deliver?
MOVE supports local same-day movement of medications, laboratory specimens, medical supplies and equipment for healthcare businesses. The service plan depends on your materials, handling instructions, pickup and receiving needs.
How do I choose between Quick Quote and Start An Account?
Use Quick Quote for one point-to-point STAT or Milk Run order: one pickup and one destination. Choose Start An Account for recurring pickups, fixed routes or dedicated courier coverage.
What should my team verify before getting started?
Ask for the screening, training and insurance details that apply to your service. Agree on handling instructions, receiving requirements, exception contacts and the completion evidence your team needs. Keep patient-identifying information out of public forms.
Can MOVE support our local area?
MOVE coordinates local same-day delivery in markets across the country. Availability and timing depend on your exact pickup address, destination, materials and service window. Explore your location, then share the details of your delivery.
Tell us what needs to move
Let’s make delivery one less thing to chase.
Single point-to-point order
One pickup. One destination.
Use Quick Quote for a single STAT or Milk Run order. Enter your pickup, destination, packages and timing.
Quick QuoteOngoing delivery support
Build a plan around your team.
Start An Account for recurring pickups, fixed routes or dedicated courier coverage.
Start An Account