Electronic proof of delivery
Finish the delivery with evidence your team can use.
When someone asks who received a delivery, give them a clear answer. Our proprietary platform connects the completed delivery to its recipient details, signature, photo or timestamp according to your service requirements.
Live customer tracking
Electronic proof of delivery
On-time performance measured
The answer behind “delivered”
Answer delivery questions with a record—not a round of calls.
When a customer asks who received a delivery or when it arrived, your team needs more than a completed status. Our proprietary platform brings the recorded handoff details together so you can review what happened and respond with clarity.
The report can include the recipient, signature and completion time required for your service. A delivery timeline adds context; the handoff record—not a map pin—documents receipt.
Find the details needed to resolve a receiving question.
Give customer service and operations the same record to reference.
Put it into practice
Set up electronic proof of delivery for your team.
Proof requirements vary by program. An arrival event or a GPS position should not be treated as recipient acceptance; the configured handoff must still be completed.
Define the handoff
Confirm who can receive the delivery and what evidence is required.
Record completion
Capture the configured recipient details or proof at the destination.
Use the record
Reference the delivery evidence during reconciliation, customer service and exception review.
The right evidence
Capture what matters to your program.
A pharmacy doorstep, laboratory desk and hospital receiving room may need different proof. Agree on the handoff procedure and permitted evidence before deliveries begin.
Match proof requirements to the receiving workflow.
Avoid collecting unnecessary personal or clinical information.
Questions, answered
Proof-of-delivery questions
Is a signature required for every delivery?
Not necessarily. The program defines the required evidence and who can receive the item. A signature, recipient name, photo or timestamp may be appropriate depending on the service.
Can proof help with customer inquiries?
Yes. The available completion record gives your team a reference when reviewing questions about receipt.
Does arrival mean the delivery is complete?
No. Arrival and recipient handoff are different events. The required receiving procedure must be completed.
Ready when you are
Make every completed delivery easier to verify.
Tell us what evidence your receiving and customer-service teams need after the handoff.